Your protection is our priority

Responsible Gaming – 288.bar

Enjoy the game, stay within your limits. Responsible gaming is part of the culture at 288.

288's Responsible Gaming Commitment

At 288, we believe that when gaming stops being fun and starts becoming a problem, staying silent is not an option. The wellbeing and financial safety of every member is our top priority. That's why our platform provides multiple protection tools, self-assessment resources, and access to expert support. Responsible play is not just a policy — it's a commitment we live by every day.

What is responsible gaming?

Responsible gaming means enjoying gaming mindfully — where you decide how much time to spend, how much BDT to wager, and when to take a break. At 288, we want your gaming experience to always be enjoyable and never feel like a burden.

Online gaming has become a popular leisure activity for many people in Bangladesh. Most players enjoy it responsibly and within their limits. However, for a small number of people, gaming can sometimes spiral out of control. 288's goal is to make you aware of this before it becomes a problem and to give you the tools you need.

Responsible gaming rests on three pillars: awareness, control, and support. When you stay aware of your spending and time, set your own limits, and feel able to ask for help when needed — gaming remains a healthy form of entertainment.

Keep in mind: Gaming should be a form of entertainment, not a source of income. If you ever feel that playing is becoming compulsive, take a break immediately.

How to recognize the signs of problem gaming

Problem gambling does not develop overnight. It builds gradually, and the person affected often does not realise it themselves. Go through the signs below — if even a few of them apply to you, it may be time to seek help:

  • You chase losses by placing more bets to try to win back what you've lost
  • You hide your gaming spending from family or friends
  • You have tried to stop gaming but were unable to
  • You spend money meant for essentials (rent, children's education) on gaming
  • You feel restless or irritable when you are not gaming
  • You gamble with borrowed money or go into debt to play
  • You prioritise gaming over work or family responsibilities
  • You need to spend more than you used to in order to get the same enjoyment

If three or more of the above signs apply to you Contact our support team right away. We will assist you with complete confidentiality.

How to build healthy gaming habits

Building responsible gaming habits is not difficult — it just takes a little awareness. 288 always wants you to play with enjoyment and come away feeling good. Follow these simple guidelines and gaming will never become a problem:

  • Set a fixed budget before you play and stick to it
  • Decide in advance the maximum amount of time you will play each day
  • Avoid gaming when under the influence of alcohol or any other substance
  • Never think of gaming as a way to earn money
  • Don't try to recover losses after a losing session
  • Take regular breaks — at least 10 minutes every hour
  • Make sure you set aside enough time for family, friends, and other hobbies
  • Don't use gaming as a way to escape stress or loneliness

Following these simple guidelines will ensure that gaming remains a positive experience in your life. 288 wants you to enjoy every session and stay safe.

Protection tools available at 288

288 offers a range of practical tools to support responsible gaming on the platform. You can activate any of them at any time from your account settings:

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. It takes effect immediately once set, and increasing it requires a 24-hour waiting period.

Session Time Limits

Set a daily time limit for how long you play. Once the allotted time is up, your session will end automatically.

Cooling-Off Break

Take a temporary break ranging from 24 hours to 30 days. You will not be able to log in to your account during this time.

Self-Exclusion

For a longer break, activate self-exclusion for a period of 6 months to 5 years. This is difficult to reverse, so think carefully before making the decision.

Activity Report

Check at any time how long you've played, how much you've won, and how much you've lost. Monthly reports are also available to keep things transparent.

Promotions Off

Turn off bonus and promotional offer notifications. It's an effective way to reduce unnecessary temptation.

Self-Exclusion Process

Self-exclusion is one of the most powerful protective tools available. If you feel your gaming is getting out of control, activate self-exclusion. During this period:

  • No transactions will be possible on your account
  • Promotional emails and SMS messages will stop being sent to you
  • Your account balance will remain safe
  • Once the exclusion period ends, your account will be reactivated after a 24-hour cooling-off period

To activate self-exclusion, contact our support team or go to the "Responsible Gaming" section in your account settings. Our team will assist you without asking any questions.

Important: Any attempt to open a new account during self-exclusion will be rejected and any deposited funds will be returned.

Protection of Minors

288 is an adults-only platform. Anyone under 18 is strictly prohibited from creating an account. Age is verified at registration, and ID checks are carried out whenever there is any doubt.

If you are a parent or guardian with children or teenagers at home, please take the following steps:

  • Use a password or PIN lock on your device
  • Install parental control software on your browser
  • Do not leave your 288 account logged in
  • Have open conversations with your children about responsible gaming

If it comes to our attention that a minor has opened an account with 288, that account will be closed immediately and all deposited funds will be returned to the family.

Self-Assessment Test

Ask yourself the following questions to assess your own situation

1

Did you spend more than your budget last month?

2

Have you been spending less time with family in order to game?

3

Do you feel angry or frustrated when you lose?

4

Do thoughts of gaming come to mind before bed or during work?

5

Have you lied to loved ones about your gaming?

6

Have you tried to stop gaming but couldn't?

Result: If you answered "Yes" to three or more questions, please speak with our support team.

Quick Tips

  • Set a time limit before you start playing
  • Play for entertainment only, not to make money
  • Don't rush to chase lost money
  • Check your activity report regularly
  • There's no shame in setting limits

Need help?

Our responsible gaming support team is available 24/7. Your privacy is fully protected.

[email protected]

Help is also available via live chat — click the icon in the bottom right corner of the page.

Age Verification

You must be at least 18 years old to join 288. ID verification is required at registration and before large transactions.

18+

For adults only. Accounts belonging to minors will be closed immediately.

24/7
Support team active
6+
Protective tools available
18+
Age limits are strictly enforced
100%
Complete confidentiality guaranteed

What makes responsible gaming at 288 different

We don't just talk — we take real action

Instant limit activation

Deposit or session limits take effect immediately once set. Increasing a limit requires a 24-hour waiting period — this is an intentional safeguard.

Transparent Activity Tracking

Full details of every session are always visible on your dashboard — time played, amount won, amount lost — all presented transparently.

Trained support team

Our support team is specially trained in responsible gaming. They will help you with empathy and without judgement.

Robust Self-Exclusion System

Once self-exclusion is activated, it cannot be reversed before the set period ends. This is our way of respecting your decision.

Promotion Controls

If bonus or offer notifications are nudging you to play more, turn off all promotional communications with a single click.

Mental health support

Gaming problems are often linked to stress and anxiety. We are ready to guide you towards professional mental health support.

FAQs

Common questions about responsible gaming

Log in to your account, go to "Settings", and find the "Responsible Gaming" section. From there you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period.

Yes, completely safe. Your account balance remains intact throughout the self-exclusion period. Once the exclusion ends, you can withdraw at any time. No funds are deducted or lost.

A cooling-off period is a short-term break — typically between 24 hours and 30 days — suited for when you just need a brief pause. Self-exclusion is a longer-term measure, lasting from 6 months up to 5 years. It is intended for more serious situations and cannot be reversed before the chosen period ends.

Not directly. However, if a family member is concerned about your gaming, they are welcome to contact our support team. We will assess the situation and provide appropriate assistance.

No. Using deposit limits or a cooling-off period will not cause you to lose any existing bonuses or points. However, earning new bonuses is not possible during an active self-exclusion period. This is entirely normal and exists purely for your protection.

Start by contacting our support team — we will help you in complete confidence. Seeking help from a mental health professional or counsellor is also highly effective. Opening up to family and friends can likewise go a long way towards resolving the issue.

Start safe gaming today

Join 288 and be part of a responsible gaming culture. Your fun, your control.

Register Now Log In
বাংলা